Terms & Conditions

UrbanCare Home Care SMS Terms and Conditions

1. Program Description & Types of Messages

UrbanCare Home Care LLC sends non-promotional text messages to individuals who have expressly opted in to receive SMS communications. Messages may include scheduling updates, appointment reminders, care-related communications, administrative notifications, and survey requests. Message frequency varies based on communication needs; recipients may typically receive 1–2 messages per month. Message and data rates may apply.
For more information, please review our privacy policy at: http://urbancarehomecare.com/privacy.html

2. Message Frequency

Message frequency varies based on your individual communication needs, care plan, and ongoing scheduling.

3. Opt-Out Instructions

Reply STOP at any time to unsubscribe. You will receive a confirmation message, and no further messages will be sent unless you opt in again.

4. HELP Information

Reply HELP for assistance or contact UrbanCare Home Care LLC at 267-585-0212 or info@urbancarehomecare.com

5. Message and Data Rates Disclaimer

Message and data rates may apply to any messages sent to you from us and to us from you. Message frequency varies. Please contact your wireless provider for details on your specific data plan.

6. Privacy Policy

We respect your privacy. Your mobile number and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. For more information, view our Privacy Policy here: http://urbancarehomecare.com/privacy.html

7. Carrier Liability

Participating carriers (including AT&T, T-Mobile®, Verizon Wireless, etc.) are not liable for delayed or undelivered messages.